website care plans
When we build your website, we will provide maintenance support during the first 30 days after you go live. Starting on day 31, it is your responsibility to ensure proper precautions are taken to ensure your website stays secure. You have options.
Hire a professional to maintain your site or maintain your site yourself
Hire a professional
Renovate Digital wants to make sure your website stays safe and secure while you focus on your business priorities. That's why we offer Website Care Plans.
We recommend subscribing to one of our website care plans for complete peace of mind. Pricing is below.
The section below details our plan inclusions and pricing. Even the Starter Plan is a robust plan ensuring software updates, daily backups and security monitoring are done.
During the training phase of your project we will show you how to perform backups and software updates. It's up to you to establish and execute a regular maintenance process.
If you should encounter issues with maintaining your system you can reach out to us and we'll assist you at our current hourly rate.
Please note: Our Website Care Plan clients are our first priority so there may be a short wait for us to assist you.
frequently asked questions
Yes. We would hate to see you go but understand hard decisions need to be made sometimes.
Request a cancellation via email to email@example.com and we will immediately stop the next payment.
No. We only offer care plans for websites that we built.
Content update requests and small design improvements are the most common requests, however any change that can be made within a 30 minute window is free game. We just ask you to be aware that requests for new features will likely result in a formal quote as those commonly go over the 30 minute threshold.